Best live chat for e-commerce

Chat tools that know about orders, carts and shipping questions.

Tidio
Live chat, chatbots and Lyro AI agent for small businesses
$24.17/mo
AI agent answers order and shipping questions, with a free plan and Shopify integration.
Free planAlternatives to Tidio
Gorgias
Help desk built for e-commerce stores
$10/mo
Help desk and chat built around the store's order data.
Alternatives to Gorgias
LiveChat
Live chat software for customer service and sales
$19/mo
Mature chat tool with product cards and a large integration marketplace.
Alternatives to LiveChat
Intercom
AI-first customer service platform with Fin AI agent
$29/mo
Strongest AI agent if you have budget and lots of support content.
Alternatives to Intercom
tawk.to
Free live chat for websites
Free
Completely free if you only need the basics.
Free planAlternatives to tawk.to

Tidio