XBP Global Digital Mailroom

XBP Global Digital Mailroom is an AI-driven service that converts physical and electronic mail into structured data. It handles mail from pick-up through scanning, digitizes documents, and routes them to the appropriate people or systems, helping organizations automate intake and maintain secure document workflows at scale. The service supports structured and unstructured documents from sources including EDI, fax, and email.

Key capabilities include AI-powered intelligent document processing (IDP) for classification, advanced Intelligent Character Recognition (ICR) for data extraction, automated spam and junk mail sorting, individual and shared mailboxes, rule-based routing engines, SFTP data export, email access to scanned mail, single sign-on, chain-of-custody tracking, dashboards and reports, encryption at rest and in transit, document shredding, and customizable retention periods. Integrations are available through Zapier, which requires a separate account and subscription. The service also supports mail forwarding, package forwarding, and physical check deposits.

XBP Global Digital Mailroom is offered in Lite, Prime, DMR+, and Enterprise editions, with monthly and annual billing options. Plans are based on user counts and monthly scan allowances, with additional users and scans available at extra cost. A 30-day free physical mail storage period is included in the Lite and Prime plans, and digital storage is available for 60 days. The Enterprise edition is available with custom pricing for larger or more complex mail digitization needs.