Upcall
Omnichannel outreach platform combining human agents with phone, email, and SMS campaigns
Upcall is an outreach platform that uses a vetted, U.S.-based team of human callers to contact leads via phone, email, and SMS. It solves the problem of scaling personalized, multi-channel lead engagement without requiring an in-house sales development team, handling tasks such as appointment setting, warm transfers, lead qualification, and market research.
The platform offers campaign types including appointment setting, warm transfer, lead qualification, and market research. It provides a real-time dashboard for monitoring metrics and campaign performance, and integrates with over 1,000 tools via Zapier, as well as through a REST API and direct connections to platforms like Salesforce, HubSpot, and Slack. Features include customized scripts, automated timezone detection, TCPA compliance, and a quality assurance team.
Upcall is designed for sales and marketing teams, as well as lead providers who can resell the service. It is packaged as project-based pricing with no long-term commitments, offering SMB, Standard, Reseller, and Enterprise editions. Plans include volume-based pricing and a maximum number of users per account, with additional options such as email/text drip automation and data mining.
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