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TextBox

Text-enable the business landline, VoIP, or toll-free number you've advertised for years.

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TextBox is a business texting platform that adds two-way SMS to an existing landline, VoIP, or toll-free number, so customers can reach the number a business already advertises. Conversations are handled from a shared team inbox across web, desktop, and mobile apps, with carrier registration and opt-out compliance included as part of setup.

Core capabilities include two-way conversations, internal notes, templates and auto-replies, scheduling and reminders, MMS for pictures and PDFs, and contacts with tags and searchable message history. An API and full Zapier integration connect TextBox to CRM, calendar, spreadsheet, notification, and project management tools. Compliance features cover 10DLC campaign registration, toll-free verification, and STOP/opt-out handling.

TextBox is aimed at small businesses through enterprises, including property management, salons and shops, auto dealers, and professional services. Pricing is organized into five monthly editions tiered by included message segments, with per-segment overage rates, one telephone number included per plan, and additional numbers billed separately. A free trial is available without a credit card, and there are no activation charges or term commitments.

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