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starmate

CRM and email marketing software with AI-assisted automation, segmentation and multi-catch

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starmate is a CRM and email marketing platform that brings contact data, segmentation, campaign automation and reporting into one system, so teams can manage customer relationships and run multi-channel campaigns without moving data between tools. It is developed in-house in Ulm, Germany, with hosting in Germany, Finland and Switzerland.

Core capabilities include an address database with filters and segmentation, a drag-and-drop newsletter and email editor, automated workflows, task management, fundraising tools for non-profit organizations, and real-time reporting dashboards covering open, click and conversion rates. Multi-channel campaign management spans email, SMS, social media, print and apps. The AI assistant mate generates copy, analyzes behavior, suggests next best actions, and can adjust workflows; segmentation and send-time optimization are also AI-assisted. BI integrations and predictive marketing appear in the enterprise edition.

starmate is aimed at marketing and sales teams, including non-profits and associations. It is packaged in three editions: starter covers email marketing, the address database, filters and simple automations; professional adds core CRM features with a single customer view, automated workflows, behavioral filters and multichannel automation; enterprise adds full CRM functionality, omnichannel orchestration, deep BI integrations and predictive marketing. All editions are subscription-based with monthly net pricing, and modules can be selected and extended as needed.

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