SilkChart
Go beyond call recording – actually increase playbook adoption.
SilkChart is a conversation intelligence platform designed specifically for B2B SaaS sales teams. It analyzes sales calls to measure how well sales playbooks are executed, addressing the challenge of low playbook adoption and inconsistent sales messaging. The tool surfaces coaching opportunities for managers and provides individual reps with personalized, actionable feedback after each call, aiming to improve deal conversion rates.
Key capabilities include playbook adoption analysis with support for frameworks like MEDDIC, Challenger, SPIN, and SPICED, as well as the ability to create custom playbooks. The platform offers AI-powered coaching feedback, objection handling analysis, and automatic call summaries. It provides team analytics with alerts for churn risk, forecast risk, sentiment, and competitor mentions. Integrations include calendar sync (Google, Outlook), meeting tools (Zoom, Google Meet, Microsoft Teams), Slack, email, and CRM systems. The AI Coach feature delivers specific feedback and rephrasing suggestions to reps immediately after each call.
SilkChart is built for B2B SaaS sales teams, from seed-stage to enterprise. It offers a free Starter plan with unlimited call recordings and viewers, and 10 calls per month for feedback and analysis. The Pro plan is priced per user per month, billed annually, and includes unlimited feedback and analysis. An Enterprise plan adds custom playbooks, CRM integration, advanced admin controls, and a dedicated account manager. Only users who record or upload calls are charged; viewers are free.
12 alternatives to SilkChart
Ranked by how well each tool replaces SilkChart: shared features, audience, price and popularity.
- 63 out of 100 match$24/mo
Real-time AI sales coaching and meeting intelligence platform
Covers 6 of 15 key features and starts cheaper.
Free plan63 out of 100 match$15/moConversation intelligence and transcription for teams, with custom AI applications.
Covers 5 of 15 key features.
Free plan62 out of 100 match$20/moCoach sales reps with AI analysis of every customer conversation.
Covers 3 of 15 key features.
Free plan59 out of 100 match$30/moAI-powered call analysis and real-time scorecards for sales teams
Covers 6 of 15 key features.
58 out of 100 match$59/mo- 58 out of 100 match$35/mo
IceCubes turns every conversation into revenue intelligence.
Covers 3 of 15 key features and starts cheaper.
Free plan57 out of 100 match$8/moConversation intelligence and automation software for customer experience teams.
Covers 5 of 15 key features.
57 out of 100 matchContact sales- 56 out of 100 matchContact sales
Self-serve AI that measures rep skills, provides feedback and tailored roleplays, and lets
Covers 6 of 15 key features.
56 out of 100 match—- 55 out of 100 match$22.49/mo