SAMWAD
AI-powered platform built on the official WhatsApp Business API for campaigns, chatbots, a
SAMWAD is an AI-powered platform built on the official WhatsApp Business API that helps businesses automate marketing, sales, support, and voice conversations from a single dashboard. It addresses the need to manage customer engagement at scale through verified messaging, template-based outreach, and automated workflows rather than manual one-to-one chats.
The platform includes campaigns and broadcasts with segmentation and analytics, no-code chatbot builders with AI fallback responses, template management with AI-assisted compliance guidance, WhatsApp Shop and product catalog syncing, a contacts CRM with a shared team inbox, and developer APIs with webhooks for system integration. SAGE, the built-in AI guidance engine, suggests responses, optimizes message timing, and flags drop-off points. Additional capabilities include smart WhatsApp forms for lead capture, AI voice calling, in-chat purchases, and a dashboard covering campaign, contact, and bot metrics.
SAMWAD is aimed at businesses across industries including e-commerce, real estate, healthcare, logistics, finance, travel, and B2B SaaS. Pricing is available on monthly and yearly billing, with a one-time flexi campaign plan for single bulk sends, an enterprise edition with custom seats and integrations, and add-ons for extra seats, additional WhatsApp numbers, Voice AI, and data connectors. A free trial and free demo are offered.
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