Review Monster
Automated review collection and reputation management for local service businesses
Review Monster is a reputation management platform for local service businesses that automates review requests after a job or appointment is completed. It sends requests by SMS and email, and routes negative feedback to the business privately before it is posted publicly, giving the business a chance to address the issue first. Collected reviews can be displayed on the business's website through a customizable widget that updates as new reviews arrive.
The platform includes a full-featured CRM, smart timing and messaging, re-engagement of past customers, auto social posting, and integration with POS and CRM systems. Additional offerings include website building with lead capture forms, online scheduling, lead auto-reply, an AI chatbot, Google Analytics setup, and SEO services covering Google Business Profile optimization, local keyword targeting, citation building, and monthly performance reports.
Review Monster is packaged into four editions: Review Automation, Website, Reviews + Website, and SEO, each billed monthly with a setup fee. A free trial is available.
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