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Repudoc

Online reputation management for collecting and managing customer reviews

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Repudoc is an online reputation management platform that helps businesses request customer reviews by email and SMS, send automated reminders, and monitor incoming reviews from a single dashboard. It aims to increase review volume and improve visibility in Google and AI search results, including ChatGPT, Gemini, and Perplexity.

Key features include custom messaging, basic and advanced email and SMS templates and sequences, automated reminders, direct customer feedback, review widgets, a reporting dashboard, review alerts, and multi-location support. The PRO edition adds HIPAA-compliant workflow options, advanced permissions, and integrations with thousands of apps. Data is stored and encrypted at a data center in Dallas, Texas, with SSL encryption.

Repudoc is packaged as Lite, Standard, PRO, and Enterprise editions, with a 14-day free trial and a review improvement guarantee. Lite and Standard are suited to businesses getting serious about reviews and established businesses seeking steady growth, while PRO targets high-volume and healthcare businesses. Additional text message credits can be added, and multi-location accounts are supported.

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