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Remote Retrieval

Service for returning laptops and devices from remote employees.

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Remote Retrieval is a logistics service that helps companies recover company-owned laptops, monitors, cell phones, tablets and PCs from remote employees. It ships pre-packed return boxes with prepaid labels to the employee, who packs the device and returns it through UPS or USPS. The service is intended for IT, HR, administration and finance teams handling offboarding, equipment upgrades or asset recovery, with online tracking and email and SMS updates while shipments are in transit.

Retrieval packages are organized by device type, including laptop, monitor, cell phone and tablet, and PC options for Tiny, SFF and Tower configurations. Each kit includes protective packaging, a prepaid return label and real-time shipment tracking, with customer support available during the process. Enterprise accounts add bulk orders, CSV upload, API integration, marketplace integrations, centralized tracking and reporting, and discounted rates. The service also offers international shipments across eight global regions, a deposit bonus program that adds wallet credit, and a first order free without a credit card.

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