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Order Desk

Ecommerce order management tool for automating and routing orders between sales channels.

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Order Desk is an ecommerce order management tool that connects storefronts, fulfillment services, print-on-demand platforms, and CRMs, routing orders automatically between them. It addresses the manual work of managing orders across multiple channels, such as sending orders to vendors by hand and tracking them in spreadsheets.

Core capabilities include a Rules Engine for automating workflows such as splitting orders, filtering by country, and adding data before fulfillment; custom folders for tracking order status; custom CSV exports delivered by email or FTP; order splitting, refunds, custom user permissions, picklists and reports, receipt templates, inventory syncing, and shipping label printing through EasyPost. It offers hundreds of integrations across categories including sales channels, fulfillment, printing, shipping, gateways, CRMs, and productivity tools, plus an API for building custom connections.

Order Desk is aimed at ecommerce businesses of various sizes, including artists, makers, suppliers, and merchants. It is packaged as a subscription with a 30-day free trial, with plans that vary by the number of integrations, user accounts, and per-order fees; higher tiers add unlimited Pro Stores managed under one subscription.

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