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OpenUnit

Management platform for self-storage facilities

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OpenUnit is an all-in-one management platform for self-storage facilities, covering customer management, online rentals, payments, point-of-sale, accounting, team communication, marketing websites, and security. It replaces piecemeal legacy tools with a single back office for facilities and call centers, supporting single-site operators and multi-facility businesses alike. Founded in Toronto in 2019, the company is a Y Combinator company and a member of the Self Storage Association (SSA) and Canadian Self Storage Association (CSSA).

The platform includes a CRM with rich customer profiles, price and revenue management, text and email messaging, digital signatures, and lease templates. Payments and Point-of-Sale support flexible payment methods, ACH, EMV-certified card readers, and fraud assessment. A marketing website module offers hosting, SSL, online reservations, white-label branding, and SEO/PPC management. Additional modules cover team chat and employee management, double-entry accounting with accrual and cash-basis reporting, and enterprise security features including two-factor authentication, encrypted PII, custom roles, and permissions.

OpenUnit is aimed at self-storage operators of varying sizes. The management software is free to use when using OpenUnit Payments, with a 14-day free trial requiring no credit card. Plans are month-to-month, with pricing based on payment processing rates; larger facilities with 100+ locations receive custom packages based on payment volume and transaction size.

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