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Noso

AGI for the Trades

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Noso is an AI agent platform for home service and trades businesses, designed to handle field technician administrative work such as following up on unsold estimates, syncing notes to the CRM, and managing scheduling-related tasks. The platform works through text messages and phone calls, so technicians do not need to install a new app or enter data manually. Routine follow-ups are handled automatically, while requests involving financing, part approvals, or other special cases are escalated to a back office dashboard for review.

The platform includes an agent dashboard with an additional revenue overview, an AI follow-up queue, and a back office dashboard for escalations. It integrates with existing CRM and ERP systems, with the site noting that AI features shown are based on ServiceTitan and that capabilities may be limited with other ERPs. Setup is described as taking under five minutes, with two-way sync and a 99.9% uptime SLA. Security measures include SOC 2 Type I and Type II certifications, GDPR and CCPA/CPRA compliance, 256-bit AES encryption, TLS 1.3, multi-factor authentication, and regular security audits and penetration testing.

Noso is aimed at home service and trades companies that want to reduce administrative work for field technicians without adding headcount. The pages do not provide pricing details, so information about free plans, trials, editions, or seat-based and usage-based packaging is not available.

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