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Mezmo

Your infrastructure. Your rules. Your SRE agent.

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Mezmo is an observability platform that combines AURA, an open-source agentic harness for production AI, with telemetry pipelines that prepare operational context for AI-driven incident investigation and root cause analysis. It addresses the problem of feeding models raw, noisy telemetry by clustering, deduplicating, and enriching logs, metrics, and traces before they reach a model.

Core capabilities include ingestion and transformation via Mezmo Edge, OpenTelemetry, or direct connection; an MCP Server with adapters for PagerDuty, Slack, log search, metrics, and tracing; agentic root cause analysis with hypothesis-driven explanations; and workflow-level controls covering authority boundaries, approvals, execution traces, and RBAC. AURA supports parallel investigation workers, validation, and replanning, and can run with bring-your-own LLM or Mezmo-managed models.

Mezmo is aimed at site reliability engineers, platform engineers, and developers. Pricing is based on data volume and retention needs, with AI root cause analysis included in the platform license rather than metered per query. A free trial is available.

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