MDLIVE
Board-certified doctors and licensed therapists available by phone or video, 24/7
MDLIVE is a U.S. virtual health care provider founded in 2009 and part of Evernorth's portfolio of care delivery businesses. It addresses access to non-emergency medical and behavioral health care by connecting patients with providers by phone or video, including nights, weekends, and holidays. Services cover urgent care, primary care, mental health, and dermatology, and are not intended for emergencies or conditions requiring in-person evaluation.
Patients create an account, request a visit, and speak with a doctor or therapist. Urgent care includes E-Treatment for certain conditions without a live visit. Primary care covers wellness screenings and routine care for adults; mental health includes talk therapy and psychiatry; dermatology addresses skin, hair, and nail concerns. Coverage and copay details are shown upfront, with costs varying by insurance plan.
MDLIVE works with health plans, health systems, and self-insured employers, and is available as a covered benefit through participating plans. Individual pricing is displayed before a visit, with ranges differing by service and insurance.
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