Jambo Contact
Stop losing inbound leads to slow replies.
Jambo Contact is inbound lead management software that brings branded forms, inbound email, and AI-assisted replies into one workflow. It addresses the problem of leads sitting unanswered in scattered inboxes or generic contact forms, helping teams capture demand, keep context, and respond quickly with replies grounded in their own knowledge.
Core capabilities include an AI form builder with visual editing, custom fields, validation, and embed codes; rule-based lead routing; a knowledge base built from uploaded files and synced links; agentic replies with tone and policy guardrails; a unified inbox combining form submissions and email; task management; contacts; agent configuration; and separate workspaces for different brands or clients. Native integrations connect Google Sheets, ActiveCampaign, and Calendly, with Zapier available for additional apps.
Jambo Contact is aimed at inbound-heavy teams, agencies, and businesses relying on contact forms and shared inboxes. It offers a free plan with limited seats, forms, AI replies, contacts, knowledge docs, and storage, alongside paid tiers that add seats, higher usage limits, frontier AI models, WhatsApp integration, and, at the highest tier, a dedicated customer success manager and SLA. Billing is per workspace with seat limits, and annual billing is available.
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