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Grid

AI-Driven Operational Intelligence Platform for Utilities

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Grid is a low-code operational intelligence platform for utilities that brings smart-meter, SCADA, IoT and field workforce data into one place, replacing spreadsheet-based workflows with real-time collection, analysis and action. It supports electricity, water and gas operations, with field data capture that works online or offline and GIS tagging for meter installations, inspections and assets.

The platform includes GridAI, an AI copilot that answers natural-language queries, auto-builds reports and dashboards, runs predictive modeling on HES, MDM and SCADA data, validates meter photos and documents through OCR, and supports multilingual queries in English, Hindi and regional languages. Core modules cover workforce and asset management, a Smart Metering Operations Center for SLA tracking and fault isolation, a utility-grade data warehouse and analytics lake, and a low-code automation engine that routes events into workflows across IT and OT systems. An integration layer connects legacy HES/MDM, CIS, OMS, ERP, SCADA and IoT streams through APIs, pre-built connectors and webhooks, while a visualization engine produces dashboards, network maps and regulatory reports. Mobile apps give technicians GIS maps, asset history and AI-powered checklists offline. The platform is SOC 2 Type 2, ISO and GDPR certified, with encryption in transit and at rest, access controls, auto-scaling and backups.

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