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Frigade

The AI-native product adoption platform

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Frigade Assistant is an in-app AI assistant that learns a product by using it, then answers user questions, generates walkthroughs on the live screen, and performs actions through reviewed Skills. An Assist API lets teams add the same product knowledge and guided workflows to their own agent. It is designed for product and support teams who want help delivered inside the software rather than in external documentation.

Assistant includes AI-generated tours, Suggestions for proactive nudges, Skills for in-product actions, generative UI answers, and human escalation handoff to connected support tools. Integrations cover help desks such as Intercom, Zendesk, Freshdesk, HubSpot, and Pylon, knowledge sources like Featurebase, analytics via Mixpanel and PostHog, and Slack for team feedback. Deployment options include Frigade cloud hosting with US or EU residency or self-hosting with your own LLM keys, with SOC 2 Type II and GDPR compliance noted.

Frigade Assistant is packaged in Growth and Enterprise editions, shared with Assist API. Growth includes a monthly query allowance, a set number of product agents, and unlimited seats; Enterprise adds custom volume, self-hosting, custom integrations, and white-label branding. A free trial in your own product is offered.

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