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eClinicalWorks

eClinicalWorks

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eClinicalWorks is a cloud-based electronic health record and practice management platform for healthcare organizations, covering clinical documentation, patient engagement, telehealth, value-based care, and revenue cycle management. It connects providers to pharmacies, labs, and other clinical and payer sources through PRISMA, and supports electronic prior authorization, prescription management, and population health workflows.

The platform includes eClinicalMobile, eClinicalWorks P2P, a patient portal, eClinicalMessenger, document and referral management, ePrescribing with formulary checking, dashboards and reporting, and healow apps and Televisits. AI features include Sunoh.ai for medical documentation, an AI Assistant, and healow Genie for patient call handling. Specialty-specific solutions cover dental, vision, behavioral health, ambulatory surgery centers, and urgent care.

eClinicalWorks serves ambulatory practices, urgent care facilities, health centers, hospitals, and practices across more than 50 specialties. Pricing is structured per provider, with an EHR-only plan and an EHR with Practice Management plan, both with no start-up costs; an RCM as a Service option is based on a percentage of practice collections. Data migration from an existing EHR is offered at no cost, and initial training is included for practices with up to nine providers, with additional implementation fees beyond that.

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