Drips

Drips is a conversational outreach platform for regulated industries such as healthcare, insurance, financial services, and higher education. It addresses the problem of one-way messaging that fails when recipients reply with real-world needs, by starting each interaction with a question, reading intent from the reply, and routing the conversation to the next best action.

The Drips Connect platform uses conversation intelligence to interpret replies and pivot automatically across SMS, voicemail, and scheduled phone calls. The Drips Rules Engine (DRE) governs conversations against rules drawn from HIPAA, TCPA, FCC, CMS, FERPA, and state regulations, covering cadence, channel, content, and knowledge. Integration options include an open API, FTP, webhooks, a Salesforce app, and Zapier, with support for CRM, marketing automation, dialer, analytics, and call center systems such as Salesforce, HubSpot, Cisco, Avaya, Genesys, Five9, Marketo, and Zapier.

Drips is offered as Conversations as a Service, pairing the platform with a managed team that designs, launches, and optimizes programs. Implementation support includes account management, customer success, client insights, campaign coordination, and operations roles. The pages do not specify a free plan, trial, or pricing model.