Dittofeed
Open source customer engagement for automated messaging
Dittofeed is an open-source, low-code customer engagement platform that automates marketing and transactional messaging across email, SMS, mobile push, and webhooks. It addresses the challenges of vendor lock-in and high costs associated with traditional platforms by offering a flexible, self-hostable alternative that can also be used as a cloud service.
The platform provides a drag-and-drop journey builder for creating multi-trigger automation flows, a segmentation engine with low-code UI for targeting users based on events and subscription status, and a template editor with personalization capabilities. It supports omnichannel messaging, includes embedded components and white-labeling options for integration into other SaaS applications, and offers REST APIs and SDKs for Node.js and React Native. The infrastructure is built on Postgres, ClickHouse, and Temporal.
Dittofeed is designed for organizations that need to trigger automated messages to their users, from non-technical team members to developers. It is available as a free, self-hosted open-source version, or as a cloud service with a 14-day free trial. Cloud pricing is based on the number of unique active users and events processed, with a starting tier for up to 10,000 users per month. Additional support and enterprise licenses are available for organizations requiring dedicated assistance, white-labeling, or advanced multi-tenant authentication.
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