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Dispatch

Own every service experience

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Dispatch is a service orchestration platform that connects enterprises, their contractor networks, and customers in a single system, providing real-time visibility over jobs from acceptance through completion. It addresses the loss of oversight that occurs when enterprises rely on independent contractors to deliver service, aiming to coordinate people, technology, and operations across the service workflow.

The platform includes modules for onboarding and managing service provider networks, matching jobs to providers by skill, scheduling and routing, resource management, performance analytics, and quality monitoring. Named products include Enterprise Platform, Work Experience (a field service toolset for mobile and desktop), Engage, Communicate, Book (branded booking and dealer locator pages), and Recruit. Dispatch integrates with CRM and field service systems including Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, Hubspot, Intuit QuickBooks, Zapier, TOA Oracle, Client Tether, Clearent, Solatech, and WaterStreet.

Dispatch is built for enterprises managing service delivery through contractor networks, with industry solutions for manufacturer warranty, home and property claims, retail, franchise, and PropTech, as well as a separate offering for service providers. Access is arranged through a demo request; no free plan, trial, or pricing structure is stated on these pages.

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