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CROSStrax

All-in-one private investigator software and case management platform.

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CROSStrax is a cloud-based case management platform for investigative and security professionals, covering case handling, investigator assignments, billing, expense tracking, report generation, and client communication. It centralizes case files, notes, media, and documents in a searchable location with role-based access, permission logs, and compliance tools, and provides a client portal for secure progress visibility.

Key capabilities include CTX AI for case analysis and document review, CTX e-sign for digital signatures, CTX Vision for recorded video conferencing, CTX Truth for linguistic deception analysis, and audio transcription. Integrations include QuickBooks, Microsoft Office, Delvepoint, IRBsearch, Zapier, Adobe PDF, Google Workspace, and email systems, with API access for custom connections. The platform also offers GPS tracking, time logging, report templates with PDF generation, and business intelligence dashboards.

CROSStrax serves private investigators, corporate investigators, risk managers, security professionals, and legal teams, supporting solo operators through larger firms. It is packaged with a free trial, a demo-led onboarding process, and a separate Risk Shield offering for enterprise threat intelligence and consumer safety; specific plan structures are not detailed.

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