Codes Health
Medical record retrieval service for plaintiff law firms that combines AI with human staff
Codes Health is a medical record retrieval service for plaintiff personal injury law firms. It addresses the problem of incomplete or rejected records requests by validating new requests during client intake, locating care sites, and determining the fastest retrieval route through a proprietary provider network. The service retrieves medical records, billing records, imaging, and affidavits, with requests typically completed within 1–14 days.
The platform combines an agentic retrieval system using AI and human intervention with direct connections to claims clearinghouses and payors, custodian integrations, and electronic claims networks. Features include automated error checking, missing record detection, real-time request status updates, document summarization, and comprehensive medical chronologies. AI capabilities extract case insights such as diagnoses, breaches in care, and future expenses, with outputs verified by humans. The service covers all 50 states and supports HIPAA compliance, with encryption at rest and in transit, single sign-on, role-based permissions, and audit trails.
Codes Health is designed for plaintiff law firms seeking to manage pre-litigation medical record retrieval without building an internal department. The pages describe a 15-minute demo walkthrough with no commitment, but do not specify a free plan, trial, editions, or seat-based or usage-based pricing.
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