Burnt

Burnt is an AI platform for food distribution that automates manual work across sales and operations, procurement, and credit control. It addresses the administrative burden of order processing, purchasing decisions, and collections by deploying purpose-built AI agents that coordinate across departments, giving teams real-time visibility over workflows from a single unified system across warehouses, distribution centers, and regions.

The Sales & Operations Agent handles multi-channel order processing via email, text, and phone, intelligent SKU matching, exception routing, and customer communication. The Procurement Agent provides inventory monitoring, demand forecasting, purchase order generation, supplier communication, and price optimization. The Credit Control Agent manages collections calls, payment negotiations, follow-up scheduling, and invoice tracking. The platform integrates with most ERPs, accounting platforms, inventory management, and reporting systems, with custom integrations available. An AI assistant, Ozai, supports conversational queries and instructions. Exceptions are routed to teams based on confidence thresholds with full audit trails.

Burnt serves food distributors ranging from small independent operations to large multi-location enterprises. It is available as individual agents or as a full platform, with on-site onboarding and implementation typically completed within weeks. Custom solutions and specialized integrations are offered for unique workflows.