Bettermode
Customer community platform for branded portals, forums, and engagement hubs
Bettermode is a customer community platform that gives customers a branded home for discussions, events, knowledge, and feedback. It addresses the need to bring customer conversations, content, and engagement into one place while keeping the experience aligned with a product's brand. Communities can be embedded in a website or mobile app, and teams can run them without developer dependencies.
The platform includes a visual Design Studio for building layouts from composable blocks, moderation tools, member access controls, gamification, multilingual support, advanced search, and private messaging. An App Store provides integrations with tools such as Zendesk, Salesforce, HubSpot, Jira, Intercom, Amplitude, Mixpanel, Zapier, Mailchimp, Slack, Google Analytics, and others. For developers, Bettermode offers a GraphQL API, webhooks, a React SDK, and Liquid templates. Analytics dashboards track members, activity, and reach, while administration tools support member management with bulk actions and enterprise-grade security controls.
Bettermode is aimed at marketing, customer success, and community teams. It is packaged in three plans: Starter, Growth, and Premium. Starter and Growth include a 14-day trial with no credit card required, and plans scale by member and collaborator limits. Premium is available through sales with custom invoicing and purchase orders. An optional AI team add-on, Toggy, is available separately.
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