Anana
AI workspace for hospitality commercial teams.
Anana is an AI workspace for hospitality commercial teams that brings together demand signals hotel systems typically do not retain, such as traveler questions, calls, chats, and emails, alongside existing hotel data. It helps teams see what is changing in demand, investigate the causes behind shifts in pickup, complaints, or group pipeline, and act on those findings within their existing tools.
The workspace supports multi-turn threads with live data, team knowledge bases, and shared history across the group. It runs triggered investigations that produce structured findings, recommendations, and an auditable chain of tools and sources used, filterable by status, category, and property. Portfolio and per-property views are available with granular role permissions and per-property visibility controls. Anana connects alongside PMS, CRM, and telephony systems, and draws on bookings, market intelligence, calls, and internal SOPs.
It is aimed at commercial leaders including CCOs, DOSMs, CROs, and CMOs, as well as revenue teams, general managers, and cluster leads working across a portfolio. Implementation is handled directly with the founding team. Production customer data is hosted in the EU, and the product does not train on customer data.
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