Text Request
The best business texting software for small businesses.
Text Request is a business texting platform that lets companies send and receive SMS and MMS messages from their existing business, landline, VOIP, or toll-free numbers. It is designed to support two-way customer conversations, appointment reminders, SMS scheduling, text-to-pay, and review requests, while keeping messaging in one shared workspace.
Core capabilities include Sequences, SMS Chat, mass texting, payments, review management, and API and webhook support. It offers pre-built integrations with CRM and other business platforms, a Chrome extension, mobile apps for iOS and Android, and a Windows desktop app. Automation tools cover autoresponses, keywords, opt-outs, and scheduled messages, while personalization features include merge fields, contact tags, MMS attachments, and message templates. Management tools provide contact stats, group management, reporting, import/export, multiple dashboards, permanent message records, and SSO and MFA.
Text Request is aimed at small and large businesses that need compliant business texting, including nonprofits and government agencies. It offers unlimited contacts, users, and groups, with no contracts required. The platform includes white-glove 10DLC registration and live onboarding, and every plan includes ongoing customer support.
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