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SmartRoutes

Route planning, proof of delivery, customer notifications and fleet tracking in one place

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SmartRoutes is route planning and delivery management software for fleets. It addresses the operational work of building multi-stop routes, dispatching them to drivers, tracking vehicles during the day, capturing proof of delivery, and keeping customers informed with status updates and tracking links.

Core capabilities include route planning with vehicle capacities, time windows, and constraints; multi-vehicle optimization with zone management and load balancing; a live vehicle map with GPS tracking; a driver mobile app supporting navigation, photo proof, eSignatures, barcode scanning, and driver notes; automated SMS and email notifications with a branded tracking portal; and reporting on routes, stops, and driver activity. Additional modules cover multi-depot management, recurring and scheduled routes, delivery zones, invoices, labels and manifests, custom fields, a third-party portal, and team permissions. Integrations are available through the SmartRoutes API and webhooks, alongside connectors for ecommerce, ERP, CRM, and order management systems.

SmartRoutes is aimed at delivery and logistics operations, with industry pages for logistics, furniture and garden centres, couriers, retail and ecommerce, and cannabis. It is packaged with a free trial that requires no credit card, and a paid plan with a monthly starting rate; the features page indicates tiered plans for teams.

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