Shasta Health

Shasta Health is an AI agent platform for outpatient clinics and practices that handles patient requests from first contact through completion. It addresses the administrative work that crosses inboxes, EMRs, payer portals, and staff queues, keeping the conversation and the follow-through together.

Named agents include a Calling and Texting Agent, Fax Agent, Insurance Verification Agent, and Prior Authorization Agent, covering scheduling, referral processing, eligibility and benefits checks, prior authorization, waitlist and reschedules, and intake and follow-up across phone, text, and web. Shasta reads and writes to existing scheduling, records, and billing systems, with listed integrations including athenahealth, Epic, eClinicalWorks, NextGen, WebPT, Prompt EMR, Tebra, AdvancedMD, Raintree, and Clinicient. The platform is HIPAA compliant with a BAA for each customer, end-to-end encryption, and action logging.

It is configured around each clinic's rules and handoffs, with a staged rollout covering workflow mapping, scenario testing, and supervised go-live. The pages describe a demo and trial process rather than published pricing.