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Rinsed

Software for car washes to grow and manage membership revenue, integrated with point-of-sa

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Rinsed is a platform for car wash owners and operators that connects directly with a point-of-sale system and website, bringing customer data, marketing tools, and business metrics into one place. It addresses membership growth, churn reduction, driveway sales, and customer support.

The platform comprises three products: The Car Wash CRM, which handles member management, automated email and text campaigns, dunning, downsells and switch plans, rewards and loyalty, a customer portal, online sales, and advanced analytics; Salespath, which supports in-driveway membership sales with driveway audio capture, real-time analytics, AI sales coaching, gamification, and automated commission tracking; and Support Agent, an AI-powered phone support solution handling customer requests and FAQs in 16+ languages with 24/7 coverage and ticket management. Integrations are available with POS systems including NXT, DRB SiteWatch, DRB Patheon, ICS, Micrologic, Washify, Sonny's, and AMP.

Rinsed is built for car wash owners and operators. Products are packaged per location with monthly or yearly billing, one-time implementation fees, and unlimited users; Salespath includes a minimum commitment, and The Car Wash CRM adds a recurring commission on Rinsed checkouts. Bundled pricing is available when combining two or more products, and custom quotes are offered.

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