raia

raia is an AI agent platform for building, deploying, and governing AI agents across customer-facing channels. It addresses the challenges of scaling AI without central oversight, rising token costs, unclear compliance requirements, and vendor lock-in by providing centralized governance, cost visibility, and model independence.

The platform comprises five integrated applications: raia CX for agent development, raia Command for operations control, raia Copilot for human-in-the-loop monitoring, raia Chat for multi-channel engagement, and raia Control for campaign orchestration. It supports commercial, proprietary, open-source, open-weight, and customer-hosted LLMs, with token budgets, usage limits, audit trails, role-based access controls, and security policies. The platform is SOC 2 Type II certified and HIPAA and GDPR compliant.

raia is packaged as a usage-based subscription with monthly bandwidth sold in token capacity steps, with no seat licensing and no limits on organizations, users, or agents. Each model applies a multiplier converting raw tokens into billable tokens, and bandwidth steps up automatically when usage exceeds the reserved capacity.