OWLLEE

OWLLEE is a platform for building and customising AI virtual assistants trained on a business's own data, so they can answer customer questions about products and services. It supports customer support, product information, service consultation and other business and communication uses. Businesses register an account, provide their data, then configure the assistant to suit their needs. Data can be uploaded as PDF, TXT, DOC or DOCX files, pasted as text or linked from a web page.

The platform offers customisation of language, communication style and the information provided to customers, along with AI character templates that can be selected or customised. Assistants can be trained through prompt editing and naming, and the system analyses conversation data to refine responses over time. It provides conversation history, response style controls, prompt templates, output language changes, OCR text extraction from scanned documents, an API and Live Chat. Integrations include Zalo, Facebook, Telegram, Zapier, Slack, WordPress and Instagram, with web embedding via iframe or a corner widget. Models available include GPT, Claude and Gemini variants, and the assistant supports Vietnamese and English.

OWLLEE is aimed at businesses that want a branded, data-trained assistant for customer interaction. It is packaged in Basic, Standard, Pro and Enterprise editions, with monthly or annual billing and lower annual rates. Plans differ by message volume, number of chatbots and training character limits; Enterprise terms are customised. Additional chatbots, messages, training characters and removal of OWLLEE branding can be purchased as add-ons.