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Open Loyalty

API-first loyalty and gamification engine for enterprise programs

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Open Loyalty is a cloud-based loyalty and gamification platform that helps companies design and run customer retention programs. It addresses the need to reward purchases, engagement behaviors, and referrals across multiple touchpoints while integrating with existing commerce and marketing systems.

Core capabilities include a no-code campaign builder, loyalty analytics, and a REST API for connecting to e-commerce platforms, CRM, CDP, ESP, and POS systems. Available mechanics include points, multi-wallets, tiers, rewards, coupons, referrals, challenges, badges, leaderboards, and games of chance such as Spin the Wheel, Scratch & Win, lotteries, and raffles. The platform also offers a Product Catalog for SKU-level campaigns, AI image verification, and a Loyalty MCP server.

Open Loyalty targets enterprise organizations across retail, e-commerce, QSR, insurance, finance, sports, and CPG industries, serving developers, marketers, and product managers. It is offered as a SaaS platform with enterprise support, and the company provides demos and proof-of-concept engagements for prospective customers.

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