MarketBox
Appointment scheduling and route optimization software for in-home, mobile, and field.
MarketBox is appointment scheduling software for businesses that send providers to customers, covering in-home, mobile and field services. It lets consumers self-book and pay online while businesses manage provider logistics, travel zones and payment processing. Its Smart Clusters AI scheduling engine analyzes team schedules, existing nearby appointments and traffic patterns to determine optimized bookable time slots, cluster nearby bookings and reduce drive time between appointments, with parameters for provider skills, geo zones and utilization rates.
The platform includes a branded client booking page, client and provider portals, dispatcher tools such as a "Who is available" optimizer, map view with live provider tracking, travel time calculation, courses and group bookings, waitlists, packages and credits, email and SMS notifications, and reporting. It integrates with Salesforce, SAP, Oracle, Stripe, TD Merchant Services, HubSpot, ServiceNow, Microsoft Dynamics 365 and Zapier, with API access and webhooks. Smart Clusters is available through white labeling, APIs, integration into an existing tech stack, or as an all-in-one platform.
MarketBox serves small and medium businesses as well as mid-market and enterprise companies, including vertical SaaS providers. The all-in-one platform is offered in Starter, Professional and Enterprise editions, with a free trial available; white label and embeddable products are priced separately through sales. Billing is monthly or yearly, with plans adjustable as team size changes.
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