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Lightico

AI Customer Journey Orchestration for Regulated Enterprises

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Lightico is an AI-powered customer journey orchestration platform for regulated enterprises. It helps banks, auto finance companies, telecoms, utilities, healthcare, and insurance firms digitise high-stakes customer journeys across acquisition, onboarding, servicing, and digital correspondence. The platform combines intelligent document processing, eSignatures, ID verification, smart forms, and no-code workflows to automate complex, regulated processes while maintaining compliance with standards such as GDPR, SOC 2, PCI DSS, HIPAA, and ISO 27001. Lightico is designed to work alongside existing systems without replacing them, and it can be deployed in weeks.

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