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Levity

Communication Intelligence platform for the global supply chain that combines AI and human

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Levity is a platform for building and running AI automations around logistics communication workflows. It analyses email inboxes to identify repetitive requests, handoffs and bottlenecks, then turns high-impact workflows into production-grade AI flows that classify, summarise and generate replies. The platform also supports quality control through human review and feedback loops, helping teams improve automations over time.

Key capabilities include Analytics for tracking operational performance and finding automation opportunities, Flows for designing and deploying AI automations, and Quality Control for capturing and prioritising feedback. Ask AI lets users explore operational data using natural language. Integrations cover TMS, ERP, CRM, support, email and collaboration tools, including CargoWise, SAP, Salesforce, Gmail, Outlook, Zendesk, Slack and Snowflake, with custom integrations available for legacy systems. Security features include ISO 27001 certification, SOC 2 Type II certification, GDPR compliance, HTTPS encryption, and authentication through WorkOS.

Levity is designed for enterprise logistics teams, including freight forwarders and supply chain operations groups, working across product, operations and IT. The platform is offered through a demo-based engagement model, with implementation support from Forward Deployed Engineering specialists for complex integrations and production rollouts.

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