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Kayse

AI software for plaintiff and mass tort law firms that responds to new leads in about 11

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Kayse is an AI outreach and retention platform for plaintiff and mass tort law firms. It addresses two problems: new leads who are not contacted quickly, and signed clients who stop responding. The platform contacts new leads by voice, SMS and email within about a minute, follows up for 14 days, screens leads against firm-defined rules, and warm transfers qualified leads to the intake team. It also runs reactivation campaigns across a docket, confirms contact details, and helps clients complete outstanding tasks such as fact sheets and document requests.

Core modules include Speed-to-Lead, Ghost Client Reactivation, Kayse Sign for retainer and release e-signature, and a branded client portal for case updates and document collection. Kayse connects to case management systems three ways: built-in connectors for Law Ruler, Litify Matters, SmartAdvocate and Five9 Workflow Automation; Zapier for systems including Filevine, Clio Manage, MyCase and Salesforce; and webhook or open API access. Guardrails cover calling hours by state, recording consent, opt-out handling and a compliance log. Customer-specific data is not used to train AI models.

Kayse is built for plaintiff firms handling intake and long-running mass tort or SSD cases. Plans are tiered as Growth, Standard and Enterprise, with integration scope varying by tier; Kayse Sign is included with select plans and available as an add-on on others. A demo is available, and plans can be compared on the site.

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