Haven

Haven is a digital relationship platform for mortgage servicers, subservicers, and lenders that helps them engage and retain homeowners after closing. It addresses the gap in home finance tools once a loan is originated, turning payment portals into a channel for understanding borrower intent, educating homeowners, and presenting personalized offers at the right time.

The platform includes modules for anticipating borrower plans, delivering home finance education, and serving personalized offers across more than a dozen offer types. It integrates into existing servicing stacks, supports full white-labeling with multiple brands, and applies predictive modeling to identify prepayment risk and high-intent leads. Security features include SOC 2 Type 2 certification, third-party audits, penetration testing, encryption, and continuous monitoring.

Haven serves servicers seeking to improve MSR yields through recapture and cross-sell, subservicers offering recapture functionality to clients, and lenders directing loan officers toward high-intent portfolio leads. The platform is offered through a demo-based engagement; specific plan structures and pricing are not detailed on these pages.