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FortiMonitor

SaaS-based digital experience monitoring platform for end-to-end user-to-application and网络

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FortiMonitor is a SaaS-based digital experience monitoring platform that helps organizations observe and troubleshoot endpoint application performance and user experience regardless of where users or applications are located. It addresses the visibility challenges created by remote work, cloud-hosted applications, and distributed network edges by correlating performance data across user devices, networks, cloud, on-premises infrastructure, and applications.

Key capabilities include end-to-end continuous hop analytics with per-hop packet loss, delay, and jitter metrics; live, customizable platform-agnostic network topology maps built from multiple discovery protocols; synthetic monitoring from global public nodes, private networks, and employee devices; and application-specific synthetic checks that simulate traffic over SD-WAN underlays. The platform integrates with the Fortinet Security Fabric to surface FortiGate and other Fortinet device health and performance metrics, including FortiLink status, interface utilization, and Wi-Fi radio utilization. SD-WAN underlay monitoring provides user-level application reachability metrics alongside SSL resolution time, DNS resolution time, time to first byte, time to last byte, and RTT. Incident response features include native incident management workflows, automated playbooks, ITSM tool integrations, and time-based alert escalation. AI and machine learning are used to detect and respond to issues before they affect users.

FortiMonitor is designed for NetOps and IT operations teams managing user-to-application performance across distributed environments. It is available as a SaaS solution with a 30-day free trial and a product demo. FortiCare support and professional services, including Best Practice Services and Technical Support Services, are offered alongside the platform.

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