Case Status
Client engagement software for law firms that connects to existing case management systems
Case Status is a client engagement platform for law firms that centralizes communication between a firm and its clients through a branded mobile app and web portal. It connects to the case management system a firm already uses, so staff keep working in their existing tools while clients receive real-time case status, secure messaging, document uploads, and video walkthroughs. The platform uses AI to suggest responses based on case context, prioritize incoming messages, and identify client sentiment throughout the case.
Integrations include Clio, MyCase, FileVine, SmartAdvocate, Neos, Litify, Salesforce, PracticePanther, Smokeball, CASEpeer, DocketWise, and Zapier, among others. Additional capabilities include automated review and referral requests tied to satisfaction scoring, automatic translation, and checklist and appointment tracking for clients. The platform is SOC 2 Type II certified and supports both iOS and Android alongside a web portal.
Case Status is designed for law firms of varying sizes, from small practices to mid-market firms. The pages describe guided onboarding, staff training, and ongoing support during implementation, with most firms going live within about 30 days. Pricing details, plan tiers, and trial availability are not specified on the pages provided; prospective users are directed to schedule a demo or tour.
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