Careforce

Careforce is an AI workforce platform for healthcare organizations, designed to take on operational tasks that otherwise consume staff time. It uses named AI workers to handle patient outreach and coordination work, including outreach calls, appointment scheduling and reminders, referral management, preventive care coordination, medical redetermination, new member orientation, pre- and post-procedure calls, and transportation orchestration.

The platform includes two AI workers: Angelica, a Care Coordinator, and David, a Data Analyst. Angelica performs outreach and scheduling tasks across portals, while David pulls data through API and UI methods, performs identity matching, and analyzes information such as appointments, visit details, prescriptions, lab orders, patient demographics, HEDIS data, and diagnoses. Careforce integrates with a range of EHR systems including Epic, Cerner, MEDITECH, athenahealth, NextGen, eClinicalWorks, and others, along with communication platforms such as Twilio, SendBird, and Paubox.

Careforce serves payors, plans, FQHCs and CHCs, primary and family care practices, and specialty areas including gastroenterology, cardiology, behavioral health, urgent care, women's health, and imaging. Access is arranged through a demo request; no pricing or plan structure is stated.