BlackBerry
Critical Event Management.
BlackBerry AtHoc is a critical event management platform for government and critical infrastructure organizations. It addresses the problem of fragmented information and broken coordination during high-pressure incidents by consolidating alerts, personnel status, field reports, maps, and connected-system signals into a single operational view, then guiding detection, notification, accountability, coordination, and recovery through consistent workflows.
The platform includes a mobile application for two-way participation and structured field reporting, automated workflows, and integration with Microsoft Entra ID for personnel-record synchronization. It supports geo- and attribute-based targeting by role, location, organization, and operational context, along with secure private ArcGIS map layers and in-platform custom layer creation. Responders can attach comments to alert acknowledgements, and the platform maintains audit trails and validated delivery records. It is designed to operate during large-scale, high-demand events and to preserve communication continuity when primary systems fail.
AtHoc is aimed at mission-critical operations, including life safety events, severe weather, infrastructure disruptions, workforce recovery, and planned operational changes. The pages describe it as suitable for multi-organization environments and note FedRAMP Class D (High) recertification. Access is arranged through a demo request; no free plan, trial, or pricing structure is stated.
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